PRIVACY POLICY

Last Updated: September 11, 2026

Redemption Health Co. (“Redemption Health Co.,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit redemptionhealth.co, make a purchase, contact us, or otherwise interact with our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number, if provided

  • Billing and shipping address

  • Order and transaction information

  • Communications you send to us

  • Other information you voluntarily provide through forms or checkout

Our website and service providers may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, referring pages, and information collected through cookies or similar technologies.

Payment Information

Payments are processed through third-party payment processors. Redemption Health Co. does not directly store your complete payment card information.

Payment providers process payment information according to their own privacy policies, security practices, and terms.

How We Use Information

We may use information collected through our website to:

  • Process and fulfill orders

  • Provide shipping or local pickup information

  • Communicate about orders or customer inquiries

  • Provide customer service

  • Detect or prevent fraudulent or unauthorized transactions

  • Maintain and improve our website and services

  • Comply with applicable legal, tax, accounting, or regulatory requirements

  • Enforce our website policies and terms

We do not sell your personal information in exchange for money.

Cookies and Analytics

Our website may use cookies and similar technologies necessary for website functionality, shopping cart features, checkout, security, analytics, and other site operations.

Squarespace and other service providers may collect information through these technologies according to their own privacy practices.

You may be able to control certain cookies through your browser settings or any cookie controls provided on our website. Disabling certain cookies may affect website functionality.

Third-Party Service Providers

We use third-party service providers to operate portions of our business, such as website hosting, ecommerce functionality, payment processing, shipping, analytics, and other business services.

These providers may receive information when necessary to perform services on our behalf and may process that information according to their own terms and privacy policies.

Sharing of Information

We may disclose personal information when reasonably necessary to:

  • Process and fulfill an order

  • Complete a payment transaction

  • Provide shipping or delivery services

  • Operate and maintain our website

  • Prevent fraud or protect the security of our business and customers

  • Comply with applicable laws, regulations, legal processes, or governmental requests

  • Protect our rights, property, or safety, or the rights, property, or safety of others

We may also disclose information in connection with a merger, acquisition, sale, restructuring, or other transfer involving all or part of our business.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, or regulatory obligations.

Data Security

We use reasonable administrative and technical measures intended to protect information associated with our business. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Choices and Rights

Depending on where you live, applicable law may provide certain rights regarding your personal information.

You may contact us to ask questions about personal information associated with you or to request an available privacy right. We may need to verify your identity before completing certain requests, and some information may need to be retained where permitted or required by law.

Children's Privacy

Our website and products are not directed toward children. We do not knowingly intend to collect personal information from children through our website.

If you believe a child has provided personal information to us, please contact us.

Research Use Only Products

Products offered by Redemption Health Co. are sold strictly for Research Use Only (RUO) and are not intended for human consumption or use, including diagnostic, therapeutic, preventative, or other medical purposes.

Our collection of information in connection with an order does not alter the research-use-only status of any product.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, service providers, or applicable requirements.

When changes are made, the “Last Updated” date at the top of this page may be revised.

Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

Redemption Health Co.
Email: info@redemptionhealth.co
Website: redemptionhealth.co